We would be appreciated if you would show us some photos of the quality problem, it will help us confirm the problem and resolve it quickly.
Wrong Color/Item Delivered
Item is not the same as the description
Missing item or accessory
The wrong size received(size mismatch exceeds 3cm/1.5 inch)
If customers need to return/exchange/refund for personal reasons below, the original/return shipping fee will be at customers' expense.
Item Does Not Fit
Just Want To Return
Non- returnable items:
We will not accept returns under the following conditions:
1. More than 7 days after the parcel is signed.
2. Washed, worn, used or misused items.
3. Due to hygiene reasons, we cannot offer refund or exchange on Accessories, Jewelry, Earrings, Lingerie, Bodysuit, Underwear, Sleepwear, Swimwear, Beachwear, Sports bra unless the items are visibly defective.
If have any questions, please feel free to contact our customer service.