1、Before shipped,the order can be canceled. You can contact us to cancel for you.Please send us your order and reason.
Please note: According to our Return & Exchange Policy，for orders cancelled after 24 hours of purchase but have not been shipped, we will offer partial refund after charging a 30% cancellation fee.
We can not cancel an order for you after the order was shipped out.
2、If the payment status of your order is pending or failed,it means that we have not received your payment. We can cancel for you.
Here is our contact：